Change Hold Location items on POSH

I just discovered this by accident: I had a DVD on my POSH that I couldn't find, so I marked it missing. Later on, purely by accident, I found the item on the holds shelf. I checked Item Status and, indeed, it was marked missing, but the hold was for the same person, different branch. There was no indication on the POSH that the item would be anywhere except DVD-Adult. So, if you can't find an item on the POSH and it's last discharge date (shown on POSH) is recent, check for the item on your hold shelf under the same name that the new hold is for. When you are ready to mark the item missing, after you enter the barcode and hit "Mark Item Missing" you will get an override message saying that the item is on hold for so-and-so. Before overriding, check your holds shelf to see if the item is there under the name of so-and-so. It just might be there.

Printing check item status and bib records

Today we were experimenting with printing hold slips, bill payments, and patron information.

However, we ran into a problem trying to print the "Check Item Status" screen and any part of a bib record. Printing wasn't an option for "Check Item Status" and the program froze if we hit F12. The program would also freeze when trying to print the bib record. This could potentially be a problem when it comes to snags.

Anybody have any tips for printing in these two areas? Or is it just because of the test server that we cannot print in these two areas?


~Silverdale Staff

Placing holds - current title

When you look up an item, then try to place it on hold for a patron, the item will not carry forward as the "current item" unless you have clicked on "detailed display." So, to place a hold:
1. Look up the item.
2. Click on "detailed display" - don't just highlight it in the list.
3. Click "Place hold" wizard, enter patron's card #.
4. The item should show up as the "current item" and you don't have to search for it again.

OneYearSuspendedHolds?

How much havoc will this create on green-dot rotation books?

Detailed Display

When in Item Search, why is the detailed display type so faint you can barely read it?

interface

Personally I found the user interface to be more intuitive than the one we’re using now (loved it in red). However, I know that I lack the experience of many of my co-workers since I work primarily as a page. So maybe I just haven’t had the chance to get used to the current interface — but from a standpoint of design I’d say there’s much improvement.

Now I should temper this by saying that I haven’t worked with it yet — out on the "frontline". That will be the real test.

Suspended Holds

The following question came to me through email, I am sharing my answer.

A year? Why would someone want to suspend their holds that long?

Good question. Most patrons would not suspend a hold for that long, it would count as one of their fifty holds. This is just an option we are offering to patrons as a way to manage their hold list. In Dynix days I would often place a new title on hold that I did not need until fall (pruning). When patrons are reading a series they could place the entire series on hold then activate them as they read them. No lists to keep or holds to keep replacing.

Thank you for asking, I am going to post this question on the Sirsi Blog where other staff might want to contribute a comment.