edewald said...
I am almost certain that printing using our receipt printers will linger as our greatest challenge to providing service to our customers if it is not investigated correctly.Mainly, the printing on these machines is too slow, detrimentally slow.
I believe from working with the options, the issue is not the font size or layout. I think it's a processing situation. Perhaps there are too many "pixels" being printed as opposed to the old workflows printing settings. For example, maybe instead of processing 100 pixels per millimeter of printing, it is processing 500 pixels per millimeter of printing. The 500 pixels would result in greater detail, but slower processing and printing, much like the resolution of a picture. I realize my numeric figures are wrong, but I'm just trying to illustrate.
I hope this issue remains a priority until it is made efficient. It is currently very difficult to share information with our patrons, because our printers are taking an embarressing amount of time to print.
I'm very OPTIMISTIC about everything else!
June 14, 2007 7:40 PM
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2 comments:
The printing is slower, that is the price of getting a larger more readable print. We have set the resolution to its lowest setting. We might discover another option at a later date but for now this is what we have to work with.
Please let IT know if you come up with more efficent settings.
Thank you
Good news, your branch trainer now has information on making printing easier on the curculation desks. You now have the option of setting the print to 18 Verdana for holds and 11 Verdana for check outs.
Talk to your branch trainer for more information on this. More will be posted in the Blog about printing soon.
Thank you
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