Today we were experimenting with printing hold slips, bill payments, and patron information.
However, we ran into a problem trying to print the "Check Item Status" screen and any part of a bib record. Printing wasn't an option for "Check Item Status" and the program froze if we hit F12. The program would also freeze when trying to print the bib record. This could potentially be a problem when it comes to snags.
Anybody have any tips for printing in these two areas? Or is it just because of the test server that we cannot print in these two areas?
~Silverdale Staff
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2 comments:
I went to "file" upper left, and to "print screen" It does it, but tiny print and difficult to read.
I am almost certain that printing using our receipt printers will linger as our greatest challenge to providing service to our customers if it is not investigated correctly.
Mainly, the printing on these machines is too slow, detrimentally slow. I believe from working with the options, the issue is not the font size or layout. I think it's a processing situation. Perhaps there are too many "pixels" being printed as opposed to the old workflows printing settings. For example, maybe instead of processing 100 pixels per millimeter of printing, it is processing 500 pixels per millimeter of printing. The 500 pixels would result in greater detail, but slower processing and printing, much like the resolution of a picture. I realize my numeric figures are wrong, but I'm just trying to illustrate.
I hope this issue remains a priority until it is made efficient. It is currently very difficult to share information with our patrons, because our printers are taking an embarressing amount of time to print.
I'm very OPTIMISTIC about everything else!
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